Foodbanks work with frontline professionals to identify people in need and issue them with a foodbank voucher. These include local organisations such as children’s centres, housing associations, welfare agencies and community mental health teams who are best placed to assess need.
Once referred, clients can bring the voucher to their nearest foodbank centre where it can be exchanged for a parcel containing a minimum of three days’ nutritionally balanced food. Some foodbanks run a delivery service, which takes emergency food boxes to clients living in rural areas who cannot afford to get to a foodbank.
Trussell Trust foodbanks are designed to provide short-term, emergency support with food during a crisis. Their aim is to relieve the immediate pressure of the crisis by providing food, whilst also offering solutions to help identify and resolve the underlying causes of the crisis.
How to get help from a foodbank
1. Get in touch with your nearest foodbank
Either by telephone or email and explain your situation. The foodbank will be able to tell you which referral agencies they work with in your area and how you can get a voucher.
→ Look up your nearest foodbank
2. Arrange a visit to the referral agency specified by the foodbank
You will discuss being issued with a foodbank voucher if appropriate.
3. Take the voucher to your nearest foodbank centre
Volunteers meet clients over a warm drink or free hot meal and are able to signpost people to agencies able to solve the longer-term problem.
Please note that you must have a food voucher in order to receive help from the foodbank.