The next stage of Universal Credit
What does it mean and why are we worried?
The new benefit system must be ready to give proper support
We’re a country that prides itself on making sure proper support is in place for each other whenever help’s most needed – if Universal Credit is to continue that legacy, we need it to be ready for anyone who might need its help.
Three million of us will have our benefits stopped
Until now, only people making a new application have gone onto Universal Credit. Soon the three million people receiving benefits or tax credits under the old system will get a letter telling them their benefits will be stopped and they need to reapply for support.
Sending letters isn’t good enough - the Government needs to take responsibility
The Government must ensure no one is left with a gap in their income when they move onto Universal Credit. We know the problems people are likely to face if they’re just sent a letter, so let’s act before the next stage begins.
It doesn't have to be like this
Before the next stage of Universal credit begins, we’re calling on the Government to make three changes. The Government must:
Take responsibility for moving people onto Universal Credit and make sure no one has a gap in their income if they’re already supported by the old benefit system. Sending letters is not enough.
Provide the right support for people on Universal Credit, so everyone is comfortable managing their claim digitally, has support with managing their finances if they need it and is offered payment flexibilities.
Publish a schedule for the next stage of Universal Credit, ensuring there are opportunities to review the process and make changes whilst it is underway if they are needed.
Find out more about the next stage of Universal Credit