Your support can help us transform lives

  • Since launching in April 2020, 109,000 calls have been answered by the helpline with identified gains for callers totalling £21.8 million
  • With support from financial advisors within food banks, the average amount of debt written off per client is £300.
  • Face-to-face advice is helping clients, on average, gain £750 in income

Thank you for your ongoing support.
We couldn’t do this without you.

of people who call the Help through Hardship helpline say their debt has increased in the past year.

of all helpline callers said this was the first time they had needed any kind of emergency food support.

increase in the number of call handlers across our helpline – from 30 to 120 in the past 18 months – which allows us to help more people.