Head of Supporter Retention and Development

The Head of Supporter Retention and Development will develop and implement a plan, systems and processes to retain and develop our supporters, deepening their relationship with TT and maximising mutual value.  This will include maximising income from our supporters and achieving fundraising targets (as well as other supporter journey metrics). Leading a team of people passionate about delivering an excellent supporter experience, the role will work with colleagues across the organisation to design and deliver supporter journeys (ensuring that the necessary systems and processes are in place).

The Head will play a key role in conveying our brand values and Changing Minds narrative to our supporters, building their will to take action to end the need for food banks in the UK.

How to apply

Please submit your application by no later than 5pm noon on Thursday, 1st October 2020. We reserve the right to close early or extend this date depending on the number of applicants.

Interviews will be held between 8th and 16th October 2020.

Please note, incomplete or speculative applications will not be considered.

Please visit https://trusselltrust-recruitment.co.uk/ for more information about the role and instructions on how to apply. If you would like to have an informal conversation about this role, please email [email protected]

The Trussell Trust is committed to achieve greater diversity and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.

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